Terms of service
Terms of Service
Last updated: August 20, 2026
Welcome to Cartilo Store. These Terms of Service ("Terms") govern your use of our website, services, and purchases made through our online store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
1. About Cartilo Store
Cartilo Store operates this online store and website, including all related content, products, features, tools, and services.
Our store is powered by Shopify, which provides the technology that allows us to offer our online shopping services.
2. Eligibility
By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are using our Services on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.
However:
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Product colors may appear differently depending on your device or screen.
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Product images may vary slightly from the actual product.
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We reserve the right to correct errors, inaccuracies, or omissions.
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We may update product information at any time without prior notice.
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Product availability is subject to change.
We do not guarantee that all product information will always be completely accurate, current, or error-free.
4. Prices and Payments
All prices displayed on our website are subject to change without notice.
The price charged for your order will be the price displayed at the time you complete your purchase, unless there is an obvious pricing error.
You agree to provide accurate and complete billing and payment information when placing an order.
We reserve the right to refuse or cancel an order if we reasonably believe that a payment is unauthorized, fraudulent, or otherwise invalid.
5. Orders
When you place an order with Cartilo Store, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, refuse, or cancel an order for any reason, including product availability, pricing errors, suspected fraud, or other issues.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframes communicated on our website.
Delivery times may vary depending on the destination, shipping carrier, customs procedures, weather, holidays, and other circumstances outside our control.
For international orders, additional customs duties, import taxes, VAT, or other charges may apply. These charges may be the responsibility of the customer unless otherwise stated.
Cartilo Store is not responsible for delays caused by customs, shipping carriers, incorrect delivery information, or circumstances beyond our reasonable control.
7. Returns and Refunds
Our returns and refunds are governed by our Return & Refund Policy.
Please review that policy before making a purchase.
To request a return or refund, contact us at:
8. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, you may need to follow our standard return procedure.
9. Intellectual Property
All content available on the Cartilo Store website, including logos, graphics, product images, text, designs, photographs, videos, and other materials, is owned by or licensed to Cartilo Store unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.
10. Prohibited Uses
You agree not to use our website or Services:
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For any unlawful or fraudulent purpose.
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To violate any applicable laws or regulations.
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To infringe upon the rights of Cartilo Store or others.
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To interfere with the security or operation of our website.
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To upload or transmit malicious software or harmful code.
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To attempt unauthorized access to our systems or accounts.
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To collect or track personal information of others without authorization.
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To engage in activities that could damage, disable, overburden, or impair our Services.
We reserve the right to restrict or terminate access to our Services if we believe these Terms have been violated.
11. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, services, or payment providers.
We do not control third-party services and are not responsible for their content, availability, security, policies, or practices.
Your use of third-party services may be subject to separate terms and policies provided by those third parties.
12. Errors and Corrections
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or other information.
We reserve the right to correct such errors and to update or cancel orders affected by an error, including after an order has been submitted, where permitted by applicable law.
13. Disclaimer
To the maximum extent permitted by applicable law, our website and Services are provided on an "as available" and "as is" basis.
We do not guarantee that:
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The website will always be available or uninterrupted.
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The website will be completely free of errors.
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The Services will meet every user's individual requirements.
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Information provided through the website will always be complete, accurate, or current.
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Cartilo Store and its owners, employees, affiliates, service providers, and partners will not be liable for indirect, incidental, consequential, or special damages arising from your use of our website, Services, or products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Cartilo Store, its owners, employees, affiliates, service providers, and partners from claims, losses, liabilities, damages, costs, or expenses arising from:
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Your violation of these Terms.
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Your misuse of our website or Services.
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Your violation of applicable laws or regulations.
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Your infringement of the rights of another person or entity.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Services, legal requirements, or other operational reasons.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.
18. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies posted on our website, constitute the agreement between you and Cartilo Store regarding your use of our Services, except where additional terms are expressly provided.
20. Governing Law
These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Cartilo Store operates, without regard to conflict-of-law principles.
Any disputes will be handled in accordance with applicable law and the appropriate courts or dispute-resolution procedures having jurisdiction.
21. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Cartilo Store
Email: contact@cartilo.store
Thank You For Choosing Cartilo Store